Terms of service
Zaeo Terms of Service
Review the agreement that governs access to and use of the Zaeo platform, APIs, and support services.
Structured with expandable sections and consistent typography so teams can review quickly.
Updated March 5, 2025
Agreement basics
Using Zaeo responsibly
These terms protect both your organization and ours as we collaborate on AI visibility programs.
- You must maintain accurate account information and safeguard login credentials.
- Zaeo grants a non-exclusive license to use the platform for your internal business purposes.
- Abuse, reverse engineering, or unauthorized data extraction is prohibited.
Billing & renewals
Understanding payment obligations
Transparent pricing and renewal schedules keep your budgets predictable.
- Invoices follow the plan selected in-app or via signed order form.
- Late payments may result in suspension after reasonable notice.
- Usage above contracted limits will be invoiced monthly at the published rate.
Liability & disclaimers
Protecting both parties
We strive for uptime and accuracy, and we are transparent about limitations.
- Zaeo provides the service “as is” subject to applicable warranties spelled out in your agreement.
- Neither party is liable for consequential damages to the extent permitted by law.
- Total liability is capped at fees paid during the previous twelve months unless otherwise agreed.